What Information We Hold and Why
When you create an account, we collect the details you submit — name, contact information, and the payment method you choose, whether that is bKash, Nagad, or Rocket. Each deposit or withdrawal generates a transaction record tied to your account wallet; we keep these records to
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process payments accurately and to meet our obligations under applicable law. We also collect device and session data — your browser type, IP address, and pages visited — to keep the platform running correctly and to detect unusual activity. If you contact support, the conversation is
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stored so we can follow up properly. We do not sell your personal data to third parties. Data shared with payment processors like bKash, Nagad, and Rocket is limited to what those services need to complete your transaction. Your data is stored on secured servers, and
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access inside our team is restricted to staff who need it to operate the platform. How long we retain your data depends on the type of record and the requirements of the jurisdiction where you access the service.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.